On this episode of New from the Peak, we hear from David Ramm about Behavioral Economics, how we can use these concepts to improve services and how it impacts our daily lives. As a compliment to the episode, David has provided us with some great resources to learn more about the topic. To find these please visit our website, and click on "News from the Peak". Don't forget to stick around until the end for a peek behind the scenes at the News from the Peak virtual studio, and to hear David's greatest advice.