special guest today: Terza Ekholm
O Customer Retention and Referral Specialist
O live in Colorado Springs, CO and work from home
O help businesses save time and make more money
O I am an artist and use this system to grow my own wearable art business
O set my mind every night before I go to sleep and first thing when I wake up
O use digital and physical tools to schedule and track my tasks for measurable results
O automate as much as possible
O participate in a community of thriving business owners as well as an active mastermind group
O check in with my accountability team every day
O schedule time to workout and play
O I have daily, weekly and quarterly goals that I track and report to my accountability coach and team every week.
O I encourage my team to do the same.
O Take yourself and your business seriously.
O Nobody manages Time. We master it. It’s not about getting everything on your calendar; it’s about managing your calendar and your processes to support the achievement of your goals.
O Know that you won’t hit your goals every day. When you do, expand them.
O Celebrate your wins, but don’t rest on them.
O It takes more time to find a new customer than it does to keep and serve your existing ones. Keep going for the new customers, but leverage your existing relationships to make this easier. Ask them for referrals and introductions.
O When a business says no to what you have to offer, ask them who their biggest competitor is. Then present your offer to them.
O Document your systems so that you can hand off repeatable sets of tasks to assistants, freeing you up to do what you do best. This is what it means to THRIVE.
favorite quote: “Your personal JOY is sustainable. Sustain it by keeping the commitments you made to yourself about your life."
Email: Terza@TheTerzaFactor.com
Text/Phone: 719-213-9469
Art/Clothing Store: www.TheTerzaFactor.com
Sign up for a free gift and learn about Client Retention: www.SaveTimebyMail.com
Schedule a consultation with me: https://calendly.com/terzatime
#ChristophNauer #Balance6 #smallbusiness #entrepreneurs #timemanagement #businesscoaching #business #professionals #relationship #money #health #selfcare#productivity #coaching #consulting #mentoring #teambuilding #leadership
