There was no one in front of the ticket windows, so Caroline stepped up to the first and smiled at the man working behind the barred opening. He did not look up but rather leaned a carton sign against the bars that read: “Closed, please use the next window.” Fortunately, there was no one waiting at the next window either, so Caroline simply slid to her right and smiled at the woman working behind that one, this woman did look at her, not with a smile but with a frown of disapproval, asked her to please wait behind the yellow line painted on the floor. Caroline of course did not see any reason to wait behind the yellow line, there was no one else waiting to buy a ticket, but she did as she was told, turning her attention to the third window and hoping that the man working there would be a little more pleasant.
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