In this episode of How To Ride A Roller Coaster, David sits down with Michael Jacobson, CEO of French Florist, to dive into his incredible journey from buying the company from his uncle to transforming it into one of the most recognized names in the floral industry.
Michael shares how he jumpstarted growth by tackling the “low-hanging fruit” first—stopping the bleeding, fixing operational inefficiencies, and implementing policies that set the foundation for long-term success. He also reveals how French Florist stands out in a crowded market by obsessing over the customer experience and embracing a European-inspired approach to flowers: they shouldn’t be reserved for special occasions—they’re for everyday moments.
Whether you’re an entrepreneur, a creative, or someone passionate about building standout brands, this episode is packed with insights on leadership, scaling, and redefining industry norms.
