In this episode of Podiatry Practice Mastery, I share progress updates from day 16 of my EMR transition and how new tools like online scheduling and patient portals are improving efficiency. I walk through several patient cases, including bunion management, shockwave treatments, stress fracture care, and nail restoration using KeryFlex. I also discuss creating a dedicated urgent care web page to attract patients from local clinics, implementing automated workflows with Clara, and enhancing scheduling flexibility for both new and established patients.
What You’ll Learn in This Episode
How to streamline surgery scheduling and patient communication within your EMR.
How I’m using online scheduling to reduce staff workload and boost patient satisfaction.
Approaches to managing complex cases like bunions, fractures, and chronic nail fungus.
The role of shockwave therapy and KeryFlex in improving patient outcomes.
Strategies for competing with urgent care clinics using targeted SEO and scheduling tools.
Why You Should Listen
This episode gives you a detailed look at the intersection of patient care, technology, and practice growth. Whether you're navigating an EMR transition, working to improve workflows, or aiming to attract more patients, these insights will help you optimize operations without sacrificing patient outcomes.
Key Topics Covered
[0:00] Day 16 of the EMR transition and learning to streamline workflows
[0:51] Setting up surgery scheduling with detailed equipment protocols
[1:28] Referring out complex surgeries beyond comfort levels
2:30] Managing bunions, hammertoes, fractures, and fungal nails
[4:40] Addressing kissing corns and educating patients with online resources
[6:10] Training staff to adapt during EMR integration and scheduling updates
[6:47] Launching online scheduling and integrating urgent care strategies
[7:37] Using Clara for chat-based patient communication and appointment booking
[8:13] Leveraging automation to reduce call volumes and improve patient flow
👉 Tune in to learn how integrating online tools, improving workflows, and optimizing patient care strategies can help grow your podiatry practice.
