On today's episode Monica discusses her recent witnessing of a new business turning a customer away based on their "closing" time. Is this something that could ultimately cause a business to succeed or fail? What are you doing to make your customer's experience exceptional?
Episode Quote: It takes months to find a customer…seconds to lose one. Vince Lombardi
Episode Sponsor: www.zeuscloset.com
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Ways to reach Monica:
Instagram & TikTok: @becomeyourownbosspodcast
Email: monica@monicaallen.com
Who is Monica?
Monica Allen grew up in a small town in Georgia with her single mom who had her at age 18, her grandmother and uncle. Living below the poverty line for all of her young life, Monica was determined to break the cycle. Being the first in her immediate family to attend a 4 year university, Monica worked in the field of insurance as a benefits broker for 8 years and earned her Masters in Business Administration.
Leaving to set out on her entrepreneurial journey in 2005, she is now a serial entrepreneur owning several businesses. She is co-founder of Zeus' Closet, stuff4GREEKS and Deuce Equity Group. She is the sole proprietor of Monica Allen Interiors and an Amazon Bestseller (The Fearless Entrepreneurs: Fear Less; Be More).
She loves equipping aspiring entrepreneurs, side hustlers and small business owners with tips to launch, grow and scale their business while avoiding the many pitfalls of entrepreneurship. She believes that being surrounded by positive people, believing in yourself, and having faith in God has led to her success.
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