Description

Listen or watch as we explore how aligning your team’s
capabilities with the top 20% of your workforce can reduce service costs by up
to 22%.

• Using a combination of
  documentation, historical data, and tribal knowledge ensures efficiency and
  productivity when using AI.

• If every employee had the knowledge
  and skills to perform at the same level as the top 20% of the workforce,
  service costs could be reduced by up to 22%.

These are some key conclusions of our latest podcast episode
with Melanie Abt, VP Sales EMEA for Aquant, and Annick Perry, Partner at
Noventum Consulting, during which they explored the transformative power of AI
in Service Management.

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