Mitch Smedley is the owner of Smedley Plumbing, a small plumbing company in the Kansas City area. With 19 years of experience as a master plumber, Mitch decided to start his own business in August 2020. Since then, Smedley Plumbing has grown to five trucks on the road, two office staff members, and a videographer on staff.
Summary:
Mitch Smedley, owner of Smedley Plumbing, shares his journey of starting his own plumbing company during the pandemic. He discusses the challenges he faced and the strategies he implemented to grow his business. Mitch emphasizes the importance of having clear processes and systems in place to ensure success. He also highlights the impact of his community service program, Family First, which provides free plumbing repairs to those in need. Mitch talks about the power of YouTube and how it has opened doors for national opportunities. He offers advice for aspiring business owners and shares his favorite books for personal and professional development.
Key Takeaways:
- Starting a business requires careful planning and a solid framework for success.
- Having experienced and skilled employees can set your business apart from the competition.
- Focusing on a specific service area can help maximize efficiency and profitability.
- Implementing a community service program can generate positive publicity and customer loyalty.
- YouTube can be a powerful platform for marketing and building national brand recognition.
Quotes:
- "Your job as a business owner is to create the system for your business to succeed and hire other people to do the work." - Mitch Smedley
- "We have a 10,000 hours guarantee, ensuring that every plumber we send has a minimum of five years of experience." - Mitch Smedley
- "There are very few resources to help employees transition into working for themselves." - Mitch Smedley
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About the Show
Welcome to our podcast for contractors and business owners, hosted by Lewis Vandervalk of Blue Crocus Solutions. Our #1 goal is to connect with and learn from business owners, thought leaders, and coaches. We talk about their stories, where they have come from, where they are going, and their wins and lessons.
If you want to be a guest on the podcast, email Lewis@bluecrocus.ca, and we can arrange a time if you are a good fit! We are especially interested in chatting with contractors and business owners who have fought through adversity and have the scars, experience, and insights to share from those times.
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