In Episode #28, we talk to Momo Ong - Co-Founder Headsup.ai - A new tool for sales and customer success in product led growth companies.
Prior to Headsup.ai he was the Product Manager at Facebook & early employee at FiscalNotes. He is also an active Angel Investor
Host- Bimlesh Gundurao
00:00 Welcome
01:53 Momo Ong Introduction
03:43 Product Management experience to Founder
05:36 Key metrics tracked for PMF
08:15 Starting Headsup
09:10 How did you zero in on this idea
10:58 About Headsup.ai
13:50 Insights from Users during early problem discovery
16:52 Reaching the GTM leaders, how did you outreach, channels used etc
18:37 Difference in problem statement resonance between Singapore and US markets?
20:24 How customer buying journey has changed in 2020
22:55 trends on how PLG Is changing
24:45 Should PLG companies always go with the freemium business model?
26:52 Using communities to build a successful business
28:27 At what stage should one build communities
30:40 PLG company tool stack looks like
33:04 long term vision of Headsup
34:27 what are the Building blocks for a PLG company today
36:26 Entrepreneur journey - learnings
39:13 eureka moment in your Entrepreneur journey
42:30 3 key takeaways for product managers
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