INSURICA Colleague Herman Williams might be best known by his moniker, "Herman with the Helpdesk." It's not a stretch to say he has likely had interactions and conversations with the majority of INSURICAns -- just like his comrades in the IT Department. This episode covers a variety of topics ranging from the heroic response of the IT department at the beginning of the COVID-19 Pandemic to life lessons learned in the garden. Herman is one-of-a-kind, and we love the idea of you getting to know him better.
