If only there was a guide on how to communicate with confidence and authenticity. Author of the new book “How To Listen and How To Be Heard: Inclusive Conversations At Work”, Alissa Carpenter joins moderator Jen Oleniczak Brown to create a masterclass of a discussion that shares insight into using tools to find your authentic voice, foster inclusive conversations at work, and lead with empathy in times of uncertainty while also diving into practical and actionable steps to get your team running cleaner, more together, and in ownership of good workplace culture.