At 11:01 AM yesterday, lightning struck one of our assisted living care homes and started a fire. The building was empty at the time of the incident and had only received its operating license a couple of days earlier.
On today's show we're talking about how you can use every single event that happens in your business as an opportunity for continuous improvement, to create a learning culture.
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Host: Victor Menasce
email: podcast@victorjm.com
