In this episode of Growing in the Green Industry, we welcome Kirk Armstrong from Armstrong Sales Coaching. Kirk provides an overview of the concierge selling method, discusses the importance of clear communication and expectations, and encourages those in a sales capacity, or with aspirations to be in a sales role, to blaze their own trail. This episode is hosted by Neal Glatt, Managing Partner of GrowTheBench, Miles Kuperus, System Architect at Include Software, Macey Wollenberg, Account Manager, LandCare, and Luke Melograno, Production Coordinator at Mariani Landscape.