This week’s guest, Rob Zambito, went from being a shy child, to University of Penn Psychology graduate, to now a successful Customer Success Leader & Consultant.
Rob has experience from Seed to Series B, growing Customer Success teams from 2 to 20 members, and so much more!
In this week’s episode, we discussed:
Building A Common Language Across The Business
A Hypothesis-Driven Approach
The Importance of Mentors
Onboarding Cross-Sell Checklist
Consciously Investing in Customer Success
Much More
Please enjoy this week’s episode with Rob Zambito
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I am now in the early stages of writing my first book! In this book, I will be telling my story of getting into sales and the lessons I have learned so far, and intertwine stories, tips, and advice from the Top Sales Professionals In The World! As a first time author, I want to share these interviews with you all, and take you on this book writing journey with me!
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