Let's continue on the journey of getting your Business on Social Media. This episode outlines the importance for a business to have a presence on Social Media
Link:
Sprout Social Study: https://sproutsocial.com/insights/build-customer-relationships/
Twitter Study: https://blog.twitter.com/marketing/en_us/topics/research/2015/Consumers-spend-after-positive-customer-service-interaction-on-Twitter.html
