In today’s episode we are talking to Matt Francis & Tanya Newhouse from a company called Clevertar.
At MATE, service is our number one focus as we feel this is what sets us apart from our competitors.
We are always trying to ensure we have the right balance of automation and verbal contact with our customers to ensure they are getting the type of service they want and need.
We aren’t open 24/7 and we know customers have a time and a place that they choose to do what they need hence why we engaged with Clevertar to support us in our after-hours times.
Clevertar offers a product that for us humanises service even when there is not a real person available. Clevertar offers a conversational AI virtual agent with a friendly face. To learn more about Clevertar and their products, visit www.Clevertar.com
You can learn more about Mate internet and mobile plans at www.LetsBeMates.com.au.
