Soft skills are out; refer to them as human skills, that is really what we want! Hard skills can be taught to anyone.
Create the right mixture of hard skills and human skills and hire those that fit appropriately.
Focus interviews around behavioral questions.
Look for potential employees around the questions they are asking. Are they interested and asking about your organization?
91% of why people leave organizations are related to relationships with others, to include their boss.
Start today and "Become the Leader you would follow!"
