This episode's guest is Ann Rhoades. Ann is the author of “Built on Values”: Creating an Enviable culture that outperforms the competition.
I had firsthand experience working for a company where we put the suggestions in the book to work for us. The result was a truly values-based culture, where we had specific, measurable behaviors that supported our company's core values. These values were the core of an employee recognition program, they were woven into our performance review and development programs, and they could be cited by any employee across the organization.
I thought it was one of the most impactful ways I’ve seen an organization live its values. I highly recommend the book and the practice of tying measurable behaviors to your organizational values. I reached out to Ann, to see if she’d be willing to let me interview her, and to my delight, she said yes!
Ann is now the founder and PRES (which stands for Person Responsible for Extraordinary Service), for People Ink. where she provides the inspiration and strategic direction for creating values-centric cultures for clients.
