Sam and Nav dive into everyone's favourite (but not really) thing to engage in, conflict. The duo talks about their developments over the years in conflict resolution and ways to help resolve conflict in personal and professional relationships.
This episode was recorded remotely due to Level 3 COVID-19 restrictions. We apologise for the poor sound quality but we feel the key messages still came through.
The book Sam referred to was 'Hold Me Tight; by Dr. Sue Johnson.
The book Nav referred to was 'Nonviolent Communication' by Marshall Rosenberg.
(02:00) Nav’s most recent conflict
(05:50) How has Sam dealt with conflict?
(08:30)What about the other person?
(11:15) What if you are new to resolving conflict?
(12:50) How has Nav dealt with conflict?
(14:44) Process of dealing with conflict in a professional environment
(16:33) Conflict resolution between friends
(26:10) How does our upbringing affect the way we deal with conflict?
(33:43) Sam & Nav’s tips for dealing with conflict
(39:05) The importance of touch and comfort during the conflict
(41:30) The importance of taking a break
(46:27) Asking the right questions
(57:04) Dealing with conflict when talking to your superiors
