Hospitality leaders have it backwards.
You're supposed to love people and use tech.
NOT love tech and make customers feel used.
A clip from April Porter's podcast - The Infinite Franchisee Show (thank you for having me on!): https://podcasts.apple.com/us/podcast/the-infinite-franchisee-show/id1570422370
What do you think?
And who are companies doing this in the right sequence?
If you found this episode valuable, please support me (it’s free and quick!) by:
• Following me on X/Twitter: http://www.twitter.com/paulttran
• Subscribing to my YouTube channel: www.unfocused.video
• Connecting with me on LinkedIn: www.linkedin.com/in/paulttran
• Subscribing to my newsletter: https://effaround.substack.com/
