In this episode, guest co-host, Lain Ehmann, asks, “Is the customer always right?”
As business owners we have to walk a tight-rope between serving our customers and serving ourselves. There are some altruistic sentiments floating around that says if you serve your customers completely then you’ll prosper as a business owner.
I don’t think this is true. You shouldn’t leave a job to gain your freedom from one boss only to enslave yourself to thousands of other bosses in the form of customers. But…
We still have to give great customer service. What does that even mean?
How can we have a life and still serve our customers?
When is the customer right and when is the customer wrong?
Lain and I go into these questions and more so have a listen.
And enjoy your Foolish Adventure,
Tim
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