What can YOUR business do to make your customer feel special?
We're all guilty of giving a fake email when the sales assistant asks us for one. Nobody wants repetitive junk filling up their email! Adapting how you communicate with your customers can totally change their perspective and put a genuine smile on their face. Sometimes it can be as simple as a simple text or email - think of this when adapting it to your business. I talk my personal experience and top tips for going the extra mile.
This podcast is brought to you by d&t advisory, helping you unlock the magic of your business, and sponsored by QuickBooks – helping UK small businesses stay on top of their finances.
For more The Carl Reader Show, follow me on social media @CarlReader.