About this Episode
12 Tips to tackling hard conversations:
1. Decide if you are ready to have the conversation
2. What is your objective
3. Ask if they are they ready to have the conversation
4. Start neutral and from a place of understanding
5. Remember it's a dialogue
6. Appreciate diversity of thought
7. Listen with an open-mind
8. Look for common ground
9. Tell stories with specific examples
10. Resist the urge to be Provocative
11. Avoid using the word but
12. Keep an open mind
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Podcast:
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