In this episode, Vishal breaks down the ERASE framework that helps leaders say “no” clearly and compassionately. We’ll explore why blunt or hesitant declines hurt more than the no itself, and expand the five-step framework for preserving trust while protecting your bandwidth. Grounded in studies from organisational psychology and leadership scholars, this is a practical toolkit for leaders who want to say “no” without burning bridges.
References:
1) Yes, You Can Get Better at Saying No: https://time.com/6332017/how-to-say-no-better
2) Why Saying No is a Critical Skill for Effective Leadership: https://masterspeakerlab.com/articles/why-saying-no-is-a-critical-skill-for-effective-leadership
3) Decision Fatigue: A Conceptual Analysis: https://pmc.ncbi.nlm.nih.gov/articles/PMC6119549
4) How Decision Fatigue Quietly Sabotages Leadership And What To Do: https://www.forbes.com/sites/cherylrobinson/2025/04/21/how-decision-fatigue-quietly-sabotages-leadership-and-what-to-do
Music Credit: Switch It Up, performed by Silent Partner, from the YouTube Studio Audio Library