When the outcome goes wrong, who really owns the decision? In today’s episode of The EnterpriseJoy Podcast, we explore how smart leaders build systems that learn from imperfect decisions instead of punishing them. From McKinsey’s accountability maps to Bain’s RAPID model, and the life-saving rituals of “Just Culture” in hospitals, we uncover real-world ways to make accountability a shared strength, not a blame game. Tune in for practical tools like decision journals, leadership mindset shifts, and proven frameworks to build resilience into your decision-making especially when data is missing, messy, or late.
References:
1) Untangling your organization’s decision making: https://www.mckinsey.com/capabilities/people-and-organizational-performance/our-insights/untangling-your-organizations-decision-making
2) RAPID® Decision Making: https://www.bain.com/insights/rapid-decision-making/
3) Just Culture: https://doi.org/10.4324/9781315251271
4) Enhancing safety culture and increasing event reporting: https://doi.org/10.1136/bmjoq-2025-QSHU.262
5) The Big Idea: Before You Make That Big Decision…: https://hbr.org/2011/06/the-big-idea-before-you-make-that-big-decision
Music Credit: Switch It Up, performed by Silent Partner, from the YouTube Studio Audio Library