Summary:
In this episode, Rupert and Joel Gill explore the multifaceted journey of design, leadership, and the importance of community in the design industry. Joel shares his unique path from engineering to design, emphasizing the need for solid leadership and craft legacy in nurturing future designers. They discuss the significance of localization, the role of design tools, and the challenges of managing global teams. Joel concludes with his personal framework for success, emphasizing the need for continuous growth in experience, expertise, and enthusiasm.
Chapters:
00:00 Introduction and Background
03:13 Journey into Design and Engineering
09:08 Transitioning to Design and Career Challenges
11:56 Design in Finance and Building Capabilities
14:20 Establishing a CX Community at Shell
17:38 Bridging the Gap in Design Education
22:29 Craft Legacy and Leadership in Design
27:19 The Role of AI in Design
30:43 Elevating Design through Tool Access
31:34 Navigating Pushback and Justifying Design Investments
34:38 The Role of Design in Organizational Structure
36:17 Design Maturity and Digital Ecosystems
39:46 Managing Global Teams and Collaboration
42:48 Creating Community and Culture in Design
47:07 Career Pathways and Professional Development
49:16 The Importance of Leadership in Design
51:08 The Value of Experience in Design
54:57 Business Design and Organizational Change
57:49 Personal Frameworks for Professional Growth
www.joelgill.com/
www.linkedin.com/in/joelgillfrsa/