Does the road to truly outstanding personalised care lie in standardisation?
On this week’s episode, we’re talking about NHS mental health services. There’s been a huge push to improve access to these services in recent years, but how can we make sure they’re best designed for both patient experience and the quality of care they provide?
We meet Dr Fredrik Johansson, Consultant Psychiatrist and Clinical Lead for Quality Improvement at Camden and Islington NHS Foundation Trust. He provides leadership to the Islington Crisis Team – one of the first in the UK – to develop community services to support people in mental health crisis.
We talk about approaches to reduce admissions and readmissions in mental health services, and what has and hasn’t worked in his experience as a Quality Improvement lead…
If you’d like to hear more from Dr Fredrik, go and follow him on Twitter @doctorfreddie
