Moving up in an organization usually means taking on people management responsibilities, whether you like it or not. Many bosses don't enjoy managing people, don't have the skillset for it and/or don't feel they have the time to commit to it; they're promoted largely because of their ability to manage up, leaving their direct reports without a role model and someone to help them grow, learn and develop - all the things that contribute to engagement and help people reach their full potential. Marie-Hélène Budworth, an Associate Professor in the School of Human Resource Management at York University talks about the boss' role in communicating with and leading employees.
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Editing by Rodney Lock
Music: This World is Yours by Gyom
