Join Clare White, author of the best-selling book "You've Got the Power," as she shares her six fundamental principles for business success. With over two decades of experience leading customer experience strategies in the corporate world, Clare brings a wealth of knowledge and actionable insights. In this empowering episode, she delves into the importance of customer-centric solutions, culture transformation, and how to drive growth for businesses that feel stuck. Whether you're a leader seeking to elevate your organization or an entrepreneur striving to reach new heights, Clare's expertise promises to equip you with the strategies and inspiration needed to craft a tailored roadmap for success.
🔥 5 THINGS YOU'LL LEARN IN THIS VIDEO🔥
1. Prioritize people: Understand the pivotal role of employees and customers in driving business success.
2. Navigate challenges: Learn how to tackle issues like customer satisfaction, employee retention, and the leadership crisis head-on.
3. Embrace agility: Adapt to the evolving business landscape by fostering a culture of flexibility and innovation.
4. Enhance customer experience: Discover strategies to exceed customer expectations and build lasting relationships.
5. Refine your vision: Reframe your business purpose, establish a clear vision, and refine your business model for sustained success.
💼 BUSINESS INQUIRIES 💼
For partnership opportunities and inquiries, contact us at: kajmasterclass@gmail.com
*Book host KAJ for speaking engagements, coaching sessions, and more: https://www.thekajmasterclass.live/bo...
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🔥 CHAPTERS & TIMESTAMPS🔥
00:00 Introduction
01:59 Culture vs. Customers
03:08 Business Challenges
04:44 Evolving Success
05:47 Six Success Principles
07:30 Employee Importance
08:39 Purposeful Business
10:25 Leadership Crisis
11:22 Inclusive Cultures
12:50 Adaptable Organizations
13:49 Customer Expectations
14:53 Connect with Clare
💡 About Clare White 💡
After 25 years in corporate business, working agency side within the shopper activation/customer loyalty /martech industries, I left to write a book to help businesses that are 'stuck' and started my own consultancy 'Connected CX'. My purpose is to help businesses through my experience across customer and employee experience, business strategy and driving revenue growth. My book 'You've Got the Power. Six Principles for Business Success' is an Amazon best seller and outlines the principles in detail including creating a plan that readers can take back and apply to their business.
Connect here:
https://connectedcx.org.uk/
👑 ABOUT THE HOST 👑
Your host, Khudania Ajay (KAJ), is a seasoned content entrepreneur, podcast host, and independent journalist with over two decades of media industry experience. Having worked with prestigious organizations like CNBC (India), Reuters, and Press Trust of India, Ajay is dedicated to helping you succeed through his LIVE Masterclasses.
Connect with Ajay:
/ ajaykhudania
🌐 CONNECT WITH ALL THINGS KAJ 🌐
📺 Watch More: / @kajmasterclass
🎧 Listen to Podcasts: https://pod.link/thekajstudio
📖 Read Our Blog: https://www.thekajmasterclass.live/blog
💻 Visit Our Website: https://thekajmasterclass.live/
Audio Credits: Misfits (Instrumental) by RYYZN
