Welcome to the More Than Tech, On this week's podcast, I had the pleasure of chatting with Zack Oates - CEO of Ovation.
Zack is an award-winning entrepreneur, a husband, innovation consultant, author, blogger, and has been named top 100 entrepreneurs by Vspring.
He's been to 48 countries and 6 continents and has written over 350 articles. He's also been featured in WSJ, NYtimes, Mashable, Wired magazine, and other major publications.
At Ovation, they are re-inventing customer feedback through a digital-first, lightweight approach that re-imagines the entire feedback process. In this episode, we discuss:
- How Zack got started in the restaurant in the industry
- How and why he founded Ovation
- Why restaurant customer feedback platforms need to be completely re-imagined.
- How 2 brands selling similar food are usually completely different from each other from a business and ops standpoint
You can learn more about Ovation at ovationup.com, and follow Zack on all major social channels
