Ever went to work at 911 and were in a bad mood? How do you get yourself out of that? Have you ever heard a co-worker on the phone or radio who may be in a bad mood--how do you handle that? 911 can be a very stressful job and in this episode We Speak Dispatch, along with special guest Connie, talk about these questions while providing insight into accountability groups and other ideas ensure you remain motivated along the way.
