1054 Car salesman and mechanics have a notoriously bad reputation for customer service but it doesn't have to be that way. You can develop the skills and teach your team to communicate more efficently to naturally improve work and reduce conflicts with customers. Customers need to be educated so they understand the services they need and walk away from the transaction feeling good rather than feeling ripped off. So let's talk automotive services and how to sell them with Coralee Zueff.
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