Happy wedding tears; Welcome, to our 15 freshly graduated volunteers!; first call stories; what we learned from virtual training; a big thank you to all of our trainers!; how do you manage your own anxiety in the call room?; post-call cravings; the HQ voice; supporting callers experiencing intense anxiety and panic attacks; facilitating breathing and grounding exercises; getting comfortable with visualization exercises; the good things about anxiety; and let us know what questions you have and what you'd like to hear more about!
