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It’s all about the experience with @lauralooexperiencedesign who joins us today to share her cannabis story. Living in Iowa she was surrounded by stigma with no reason to question it but after losing her 25 year old brother to a failed heart from years of drug abuse and then watching her father suffer with cancer her thirst for knowledge became a passion that led her to use her expertise to educate the masses. Using customer journey mapping this boss babe can help you develop an unforgettable brand. Check her out on LinkedIn as Laura Hand and her website customerdelightprocess.com where you can learn more and work with her!

2023 is going to be an exciting year and I can’t wait to see what Laura and @cannabistravelassociation have in store in February with their first World Fair! It’s online babes so don’t miss it!

It’s all about the experience with @lauralooexperiencedesign who joins us today to share her cannabis story. Living in Iowa she was surrounded by stigma with no reason to question it but after losing her 25 year old brother to a failed heart from years of drug abuse and then watching her father suffer with cancer her thirst for knowledge became a passion that led her to use her expertise to educate the masses. Using customer journey mapping this boss babe can help you develop an unforgettable brand. Check her out on LinkedIn as Laura Hand and her website customerdelightprocess.com where you can learn more and work with her!

2023 is going to be an exciting year and I can’t wait to see what Laura and @cannabistravelassociation have in store in February with their first World Fair! It’s online babes so don’t miss it!

Laura a marketing executive with a background rooted in tech and customer experience design. (UX, product mapping, content strategy, web/graphic design and brand strategy). Her passion is to help brands know, engage with and grow their desired audience using her Customer Delight Process. While she has one-off workshops and services, she finds her biggest value is in lending her expertise as a fractional CMO or Marketing leader for companies that recognize they need marketing expertise but can’t quite yet afford a full-time hire.

Laura enjoys educating others on the importance of customer experience design. More on Laura: 

Connect with Laura on Linkedin