Dane catches up with Andrew Latham, a lawyer at Capsticks who specialises in public law in the healthcare context. They discuss data protection, recording consultations and the challenges with video consultation from a legal perspective.
(00:00) Episode introduction
(00:32) Introduction to Andrew Latham
(01:27) Challenges around video consultation from a legal perspective
(03:21) Should we be making recordings?
(04:40) How long should recordings be kept for?
(06:10) What happens when a patient wants to make a recording?
(09:23) What to consider when choosing the right software?
(12:21) What happens if your computer technology is not up to the task?
(14:44) What do we need to have in place legally to have video consultations?
(16:57) Does the COVID pandemic offer any legal protection when taking calculated risks?
(19:02) Top tips for doctors to protect themselves during video consultations
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Produced by Arc Health in collaboration with Doctors.net.uk.
Explore more educational resources for remote consultations at archealth.io/education.
Arc Health helps clinicians save time with remote consultations. Our technology is used in hundreds of NHS GP surgeries, care homes, hospitals and pharmacies. Find out more at archealth.io
