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Dr. Mark Lazenby, Dean and Professor of the UCI School of Nursing, joins Bruce on the quality of health care around the nation, and specifically in California, where prices of care and prescription drugs are skyrocketing. That, mixed with the lack of quality doctors, nurses and the changing landscape of how health care is obtained, could mean longer wait times for less than adequate care. Then, Virginia Bagby, a licensed social worker, talks to Bruce about her work as the Director of Hotline Operations at Childhelp. The Hotline gives at risk children and teenagers a place to talk or interact with someone regarding child abuse, by either calling, texting or direct messaging a counselor in a safe, caring environment.