With 20 years in the Aviation industry, Ruth has grown to become an experienced leader in the said industry. Having started her life in humble beginnings, she narrates her journey from growing up in rural Kenya fetching water from the river to flying and dining in Paris. She is candid about her upbringing, oscillating between the rural areas and the city of Nairobi and progressing to the Mid-East, where she works for an international airline.
Ruth describes her leadership role as a Flight Purser or Inflight Manager as dancing on flying carpets because of the different intelligence she has to apply in her unique role and job context. Having to lead various teams of diverse individuals, cultures, and generations, she has learned to inspire and influence her teams to work at their optimal level. Ruth discloses the secret to her success as an Aviation Leader, Trainer, and Coach.
Using her fun-filled and captivating story-telling skills, Ruth dispels the stereotyping of the cabin crew members and elaborates on their unique competencies and critical role in the sky. She also shares her colleagues' challenges and opportunities beyond their current positions.
Above being trained in hospitality by Kenya Utalii College and Aviation Security by Edith Cowan University, Ruth holds a Master of Science in Business Psychology from Heriot-Watt University. She is also a certified Coach and NLP Practitioner by Robert Simic Coaching Institute and trains in Aviation Security.
