In this episode I discuss incivility in the workplace and why organizations need to urgently take action to deal with the root causes. I take both an L&D approach to the topic but also look at other apparent causes of incivility and address the most key impacts on people and organizations.
This episode was inspired by Christine Porath's Tedx Talk on YouTube.
Show notes:
https://www.mckinsey.com/business-functions/organization/our-insights/the-hidden-toll-of-workplace-incivility
https://www.youtube.com/results?search_query=incivility+ted+talk
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