Retail business have suffered heavily in 2020 while digital businesses have thrived. In Part 2 of our conversation with Avnish Anand, co-founder of CaratLane, CTQ’s BV Harish Kumar discusses the future of physical retail business: how they would have to change in order to co-exist if not exceed the online shopping business, and how solutions to this lie beyond just technology.
Shownotes, tips and more on http://www.choosetothinq.com/blog
Timestamp
00:00
01:06 – Quiz
04:27 – Indian retail businesses vis-à-vis the west
11:24 – Categories and challenges unique to Indian retail
15:27 – How physical retailers can adapt to be relevant in the future
20:43 – Working on fundamentals to build enduring organisations
26:34 – Future of books,
29:10 – Future of Live sports audiences
32:30 – Personal Information Management
35:14 – Future of Business schools
