Kelly & Jen are back with Heather O'Shea, BCBA-D and Bianca Ancona, mom and manager of team Jack to talk about collaboration: the process of two or more people working together to complete a task or goal. It neutralizes the power differential in the relationship. It's about the BCBA saying, "What can we do to help improve the quality of life for you and your family" and the two coming together to form a team do just that.
