E-commerce is booming in India. In spite of the pandemic, e-commerce added 20 million new shoppers in 2020. However, analysts estimate that this number will likely double this year. As more and more shoppers come online, what role does smooth and frictionless payment play in driving e-commerce growth? To discuss this and more we caught up with Vikas Bansal, Director, Amazon Pay India. In our chat with Vikas we discussed:
Challenges in E-commerce Payments in India
Amazon Pay’s initiatives to solve for buyer and seller payments
Push into offline payments
Sound and audio based payments
Amazon’s Fintech investments in India
Road ahead for Amazon Pay in India
Do listen to this episode to understand how payments is helping drive e-commerce growth in India