This week Noah and Victoria discuss the many, many reasons why companies should begin documenting their processes with Michelle Hansen. Michelle also speaks on using Salesforce to store documentation and why documentation does not put your job at risk.
Mentioned in this episode:
- Michelle’s full Dreamforce presentation on documentation: https://www.salesforce.com/video/7823069/. She’s happy to be contacted for the slide deck with resource links.
- Michelle’s Twitter: https://twitter.com/mehansen82
- Michelle’s Linkedin: https://www.linkedin.com/in/michelleelizabethhansen/
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