"Any time you can reward employees for doing the right thing, to me, it's benefiting the employer group, it’s benefitting everybody.” - David Mallen
You can provide employees with the best healthcare benefits in the world, but if they don’t know how to navigate the healthcare system, those benefits aren’t very effective.
David Mallen, EVP of Partnerships at HealthJoy, joined me this week in studio to discuss care navigation and how we make benefits plans more effective for employees.
Having personally used Healthjoy, I think there’s immense value in a care navigation solution like this; we need to empower healthcare consumers to understand that they can often get the same/better care for cheaper, both to them and the health plan.
Chapters:
00:00:00 Meet David Mallen
00:04:42 From Baseball to Healthcare
00:07:28 Healthcare Advocacy
00:18:56 Personalized Healthcare Navigation
00:21:34 Streamlining Healthcare Benefits
00:23:45 Personalized Patient Care
00:36:03 Enhanced Healthcare Interactions For Patients
00:41:54 Healthcare Experiences That Are Backed By Data
00:47:23 Empowering Consumers To Make Decisions
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Key Words:
HealthJoy, Healthcare Tech, Care Navigation, Digital Healthcare, virtual care, Wellness, wellness programs, baseball, advocacy, advocate, Healthcare Integration, FitnessJourney, Telemedicine, Member Experience, Future Healthcare, Preventive Health, podcast, benefits, health, healthcare, health insurance, self funded, self funding
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