The Modern TPA - Tech when you need it, people when you don't.
In episode 56 of Self-Funded with Spencer, I sit down with the CEO of HealthSmart, Craig Julien. Craig is a fascinating person, being an avid Triathlete, Mountain Climber, and a World Record Skydiver, while also running a very successful Third Party Administrator.
Throughout his career, Craig has always been willing to raise his hand to take on more responsibility, or a new opportunity, even moving to India for a few years to run a company.
I have sat down with numerous Founders and CEO's, and Craig's story is right up there with the best of them.
0:00 Intro Clip
0:33 Opening Credits
0:41 Craig's Backstory & Career
8:45 Sponsors
9:35 Triathlons, Mountain Climbing & Skydiving
18:30 What is a TPA
24:16 Applying Tech to the TPA world
28:02 Tech + People = Enablement
31:55 Direct Primary Care/Virtual Primary Care
36:52 The HealthSmart Solution
43:55 TPA Trends
47:00 Behavioral Economics
52:04 Big Picture Healthcare Trends
58:00 Closing Thoughts from Craig