On this episode of Talks, we spoke to Jo Burgess. Jo is the Co-Founder and VP of Evolution at Shortcuts, who provide technology solutions to hair salons, beauty salons, spa clinics and barbershops. With over 14,000 customers across 45 countries in her purview, Jo holds a wealth of knowledge around driving growth in a tech business. She shares insight into the pros and cons of transforming businesses using technology as well as her journey through the peak of COVID, and how they shifted their focus.