Joanne Oatts talks to Pete Markey, chief marketing officer of TSB, about the bank's award-winning LGBT network TSB Pride, the importance of being a LGBTQ+ ally and how empathy, listening and understanding are all key to both being a good leader and getting to know your customers. Pete shares key learnings and experiences from his roles at Aviva, Post Office, The AA, British Gas and One.Tel - including 'bottling the magic' of your role models and dressing up as a goldfish - as well performing improvisational comedy for The Marketing Society does Comic Relief earlier this year.
SHOWNOTES
Ryan Heffington Sweatfest Live Dance Party
https://www.instagram.com/ryan.heffington/?hl=en
Lesbian Visibility Week, 20-26th April
Twitter https://twitter.com/LesbianVisWeek
Schedule: https://www.lesbianvisibilityweek.com/whats-happening.html#/
Website: https://www.lesbianvisibilityweek.com/#/
Pete Markey
Pete Markey: https://www.linkedin.com/in/petermarkey/
TSB National Coming Out Day: https://www.youtube.com/watch?v=fA94VmpSJ7Q
TSB Why We March: https://www.youtube.com/watch?v=cH7gUeZZuwI
Marching with Pride: https://www.tsb.co.uk/local-pride/midlands/lgbt-birmingham/
The Story of TSB: https://www.youtube.com/watch?v=YJzJCd_pwy8
The Marketing Society does Comic Relief: https://www.youtube.com/watch?v=B0joJDJQZmU&feature=emb_logo
Dingbats Improv: https://www.dingbatsimprov.com/
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