Training goes the way of the fanny pack in David Langoltz’s talk. David, an L&D Manager, reminds us it’s essential to focus on what people need to “do” not what they need to “know.” In the future, people will still need help in doing things they don’t know how to do. Experts will still need help bridging their expertise to others. The L&D consultant will play the pivotal role in connecting this gap.
