Making great beer doesn’t automatically mean you’re ready to lead people—but in most breweries, that’s exactly what happens. Talented brewers, servers, and production crew get promoted into leadership without ever being shown how to actually lead. The result? Frustration, burnout, and team dynamics that drag down quality, morale, and margins.
In this session, you’ll learn three proven leadership tools that will help you coach, challenge, and develop your team—without losing the heart and vibe that make craft beer special. First, we’ll introduce the Support-Challenge Matrix, a simple framework for setting the right tone as a leader. You’ll learn how to be “high support, high challenge” and create a culture of empowerment instead of fear or entitlement.
Then, we’ll walk through the 100X Leader Assessment to help you evaluate not just how well you’re performing, but how well you’re helping others perform. Finally, we’ll break down the Developing Others Square—a step-by-step model to train and grow your team with intention (and avoid the dreaded “Pit of Despair”).
You’ll leave with practical tools you can use right away and an invitation to take the next step through the new Craft Leader Certification, a professional development path built specifically for leaders in the craft beer industry.
Ryan Mayfield is a leadership coach who helps brewery professionals build healthy leaders, strong teams, and thriving cultures. Through Craft Leadership, he equips clients with practical tools to lead with confidence, improve communication, and reduce daily frustrations. Craft has supported top breweries like Other Half, Rhinegeist, and Creature Comforts in navigating leadership and team challenges. Based in Tulsa, Ryan lives with his wife, teenage son, and opinionated beagle, Rooster.
Join us in person for CBP Connects New Orleans
December 8–10, 2025
It’s never been more important to connect: https://cbpconnects.com/
