I invite guests to share personal stories about acts of leadership that help shape their lives. In Episode 15, Marise Kumar discusses insights about the leadership at the c-suite and senior executive level. In her stories, she explains a Montessori value, her experience leading at Whirlpool and Lowe’s, and counsels us to connect and believe in the people we serve.
00:00 Prologue: From Product Development to Customer Experience
When I think of customer experience, Marise comes to mind. Through C2B Strategies, a business that she founded, Marise helps global and local organizations, for-profit and nonprofit, create customer-centric business plans by strengthening their value proposition, customer experience, omnichannel marketing, and product development.
01:12 Part 1: Montessori and the Leadership Category
Leadership isn’t considered only at the executive and managerial levels. Anyone can practice leadership from the perspective of your role and relationship within a group. Marise tells a story about discovering how a Montessori school values leadership.
05:58 Part 2: Unreasonable Confidence
With two examples, Marise illustrates how to behave at the c-suite level to achieve substantial change.
25:42 Part 3: From Believing to the Extraordinary
Marise explains how the leadership principles of connecting with others and believing in others are crucial, especially when you are at the c-suite or executive levels.
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No transcript available (future enhancement)
Episode links
Marise’s LinkedIn Profile
Introduction to C2B Strategies, Marise’s company
5 Core Components of Montessori Education
Gary’s books:
What the Heck Is Leadership and Why Should I Care?
Nine Practices of 21st Century Leadership
Background Music
You can find all the musical tracks at Envato Elements.
00:00 Theme music: Inspiring Uplifting Corporate by mixer_drummer
01:07 Emotional Solo Piano by pinkzebra
05:40 Hopeful Piano by MARiAN
25:22 Moving Forward by tunestogo
29:52 Fun and Flirty by BrownHouseMedia
Lead on!