I invite guests to share personal stories about acts of leadership that help shape their lives. In Episode 58, Kon Apostolopoulos shares a personal story that explains an expanded definition of customer. Next, he shares a story from his childhood that explains how his circumstances helped him value learning. He then shares a coaching story and advises us to attend to when we ought to be coaching in the learning zone and when we ought to support others in the performance zone.
00:00 Prologue
Kon is a lifelong learner who speaks four languages and is well respected internationally. He has worked in the talent-development field and now shares his insights through his writing and speaking engagements.
01:37 Part 1: Voice of the Customer
There’s a broader definition of customer that includes the people you serve, report to, and work with. From this perspective, Kon tells us a story from early in his career.
10:29 Part 2: Crises Can Shape Our Career Path
Starting with a story from his childhood, Kon discusses how he values learning. He describes how his circumstances contributed to his drive to learn. Near the end of the story, Kon explains the value of believing in others, a leadership principle.
18:54 Part 3: Shift between the Learning and Performance Zones
Through his experience coaching a soccer team, Coach Kon shares his optimism of the future and advises us to consciously consider when best to coach in the learning zone or support those in the performance zone.
_________________________________
How You Can Support the Show
Unlabeled Leadership is a free service for people to learn about leadership. If you want to support the show, you can make a $0.99 donation. Your support reduces production expenses. https://anchor.fm/unlabeled-leadership/support
No transcript available (future enhancement)
Episode links
Kon’s LinkedIn Profile, bio, website, Facebook page, and Twitter
Kon’s book, 7 Keys to Navigating a Crisis
Eduardo Briceño’s LinkedIn Profile and his article, Growth mindset for a more empathetic and collaborative world
Gary’s books:
What the Heck Is Leadership and Why Should I Care?
Nine Practices of 21st Century Leadership
Background Music
You can find all the musical tracks at Envato Elements.
00:00 Theme music: Uplift Corporate Inspire by OlexandrIgnatov
01:18 Best Explainer by GentleJammers
10:11 Easy Jazz by Remstunes
18:35 Inspiring Business Motivation Corporate by LightBeats
26:39 Fun and Flirty by BrownHouseMedia
Lead on!